Dr. Trinity Santos quotes from The Pitt

Mohan

Distraction is a terrible strategy. When a patient says, "I'm hurting," we don't respond, "What's your major?"

Santos

Oh, I wasn't trying to diminish

Mohan

Additionally, "I" statements work better than "you" statements. "I can see how painful this is" acknowledges the reality of the situation and invites further examination. "You need to move on" has the opposite effect.

Santos

Understood, but in my personal experience...

Mohan

Your personal experience isn't germane here. We bring our education to the job, not our baggage.

What can I do you for?

Santos

Hypothetical question would you ever go over a resident's head to the attending?

Hypothetically, I wouldn't recommend it unless it's a behavioral issue or harassment. And in that case, you can make a confidential report to HR.

Santos

What if it's more patient care related?

Depends. If it's something minor, leave it alone. If it's something that endangers the patient, then definitely yes. Pick your battles. You don't want to be the intern who cried wolf.

Langdon

An intern has a problem around here, they come to the senior resident, not the attending.

Santos

He is my attending, and I wanted his input on a patient. Is that not OK with you?

Langdon

Just, um come to me first next time. Got it?

Santos

Yep.

Robinavitch

So, in this ER, we all need to work together as a single unified entity. And if two people on my team can't work together, it kind of throws the rhythm of the place off.

Santos

Understood.

Robinavitch

My duty, regardless of personal relationships, is to make sure everybody on my team is doing OK. So are you doing OK?

Santos

Uh, it's not a big deal. I can handle it.

Robinavitch

Handle what?

Santos

Nothing. It it's fine. I... I don't wanna get anyone in trouble.

Robinavitch

Hmm. OK, if there is anything that could affect my ER, I need to know about it, and you have a responsibility to tell me.

Whitaker

What are you doing?

Santos

Prepping for REBOA.

Whitaker

Are you crazy? Did Abbot approve this?

Santos

He said, do what you have to do. Attendings are all tied up. If I can blow up a balloon in the aorta, it'll stop the bleeding.

Whitaker

It'll cut off the blood supply to half her body.

Santos

I'll only go in a few inches, zone three, below the kidneys, until she gets up to the OR. Glove up, Huckleberry.

Whitaker

Okay, you're gonna need an ultrasound, X-ray.

Santos

Not today.

Whitaker

Have you done this before?

Santos

It's a central line. I just need to hit the femoral artery like that. Piece of cake. All right, guidewire, then introducer sheath.

Santos

I know Krav Maga.

Whitaker

Cool. I don't know who that is, but he sounds very protective of you.

Santos

The chances of this working are diminishing by the second. I'm just fucking with you, Whitaker. You're such a Huckleberry.