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S4 E21

WKRP in Cincinnati · Season 4, Episode 21

Mr. Carlson and Herb in “To Err is Human”

Well, Herb, what do you think? What we have here is an ad for Soul Suds Shampoo, a shampoo that's exclusively marketed to the hip black customer. Am I right?

Yes, sir.

Then why are we looking at a picture of this really idiotic-looking white man?

[into the phone] You call yourselves printers? There were fifty photos of a black guy in a tuxedo holding a bottle of shampoo, and one photo of a white guy barbecuing, and you used the white guy! ... I don't care which photo I marked. I made the mistake and you people were supposed to catch it, that's what I pay you for. Don't you remember? I screw up everything! You should know that if it comes from me, it's wrong!

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