Has Kiara been here yet?
No, who's Kiara?
Oh, she's the hospital social worker. She can help you out with, like, housing and childcare - and food and security
[to Dr. McKay] You told her?
No, I-I...
No, no, it's all free. The system works if you use it. You just have to...
Enough!
I don't need your help. Nice speech. Next time, mind your own business.
[McKay pulls Javadi to the hall]
You ever heard of impact over intent?
I would never intentionally embarrass anybody.
But you did. You didn't have a conversation with Sherry or ask her what she needed. Instead, you walked in here and told her what to do. You gotta slow down, take a beat, and listen instead of judging people. Look, maybe I have a better perspective because I've been on both sides, but we gotta try to at least put ourselves in their shoes. Listening and building trust will make us better doctors and better people.
Um, I'm sorry.
I'm not telling you this to reprimand you. I'm trying to teach you to help you.
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