Jordan Marley, Oliver and others in “Signed, Sealed, Delivered for Christmas”

I notice that you call Rita "Rita," but you call Shane "Ms. McInerney?"

Yes, well, uh, it started as an office formality, but, uh, it just continued. Don't know exactly why I do that.

I think you do. She's a very special lady.

[hesitantly] Yes, she is.