What happened to my stereo? It's all smashed up.
That's right. Now it looks like it was broken during shipping and I insured it for $400.
But you were supposed to get me a refund.
You can't get a refund. Your warranty expired two years ago.
So we're going to make the post office pay for my new stereo?
It's just a write-off for them.
How is it a write-off?
They just write it off.
Write it off what?
Jerry, all these big companies, they write off everything.
You don't even know what a write-off is.
Do you?
No. I don't.
But they do and they are the ones writing it off.
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