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S1 E15

Kitchen Nightmares · Season 1, Episode 15

Narrator, Sammy and others in “Unfinished Business”

With food now coming back, it's a perfect opportunity for Gordon to witness Sammy's customer service skills.

SSammy

How did you want your meat cooked? Did you want it rare?

LLady

I wanted it medium rare.

SSammy

So can we make you another one? Will you wait or you don't want it all?

LLady

I'll wait, but the thing is I don't want you to stick it back in a microwave.

SSammy

No, we're going to throw that out and make you a new one. Nobody's talking about microwave. You're the one who's talking about microwave.

LLady

It came out of a microwave, otherwise it wouldn't be exuding heat.

SSammy

Do you work for a microwave company? You know so much about microwave. Unbelievable. Unbelievable. Get the fuck out of here. Tell her to take a hike.

CCustomers

That is rude. Wow. To speak to a customer like that, that's disgusting.

SSammy

No wait, we're not done yet. I want to see you cut into it. How is it? Is it still too rare?

LLady

You know what? I'm done. No more chances.

SSammy

Unbelievable. (interview) Oh my god. I just wanted to pick her up and throw her out. There's a right way and a wrong way of handling something like that and she was totally wrong.

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