[Lorelai is helping her father set up his new office and goes to answer the phone.]
Gilmore Group, may I help you? Oh no, Margie doesn't work for the company anymore. I'm the one who called to schedule the DSL appointment. Well, no, no, we really need the DSL line installed today — it's just awful being without it. Uh-huh, okay, if you can make it before five everything is good but any later than that won't work because the cable modem people are dropping by about 5:05. Well, thank you, that's great! Okay, bye. [to Richard] They'll be here in twenty minutes.
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