[voice-over] We all feel real high but don't tell no one, but it's how we respond that matters.
SSue
Being a 911 dispatcher will be challenging, exhausting and can take an emotional toll. The people who call in are scared, in need and we are their lifeline. But it can also be rewarding. Calling us is probably the scariest moment of their lives, but if we do our jobs right and help arrives in time, if we get a little lucky, then maybe it doesn't have to be the worst moment of their lives.
First thing, everybody lies. Dr. Gregory House was right about that. Sometimes they know that they're lying. "Oh, I had no idea that this would happen, I just slipped and fell on the cucumber." Other times, whatever they're experiencing in the moment is scrambling their brains. They are the ultimate unreliable narrators.
Where you planning on running, Marvin? This is your house. You know, if you're going to keep stealing cars, you might want to consider a less memorable hair color. When I hear a felonious act, the suspect matches your description, I know where to find you. This is the third time I've had to arrest you this year.
MMarvin
The hair is my signature. All master criminals have one.
Listen up, here's how you make it to the end of the day. You don't worry about the things that you can't do anything about. Focus on one task at a time. I can't order you guys to go inside that building and I'm not gonna judge if you decide not to.
[voice-over] The Oxford Dictionary defines "rut" as "a habit or pattern of behavior that has become dull and unproductive but is hard to change." The word is also defined as "a long, deep track made by the repeated passage of the wheels of vehicles." There is some comfort to be taken in the second definition, for when you find yourself stuck in a rut, you can be sure others have been there before you.
I keep thinking of the twenty-something me. Her dreams, her goals. She had a vision of what success looked like. It was all about stars and bars, climbing up the ladder, blowing through that glass ceiling. I don't need that anymore. Success is now about...those kids, this family. People in my life who love me. People out there who count on me. I am finally in a place where I'm comfortable in my life and in my own skin. I don't know if I want to upend that for a pay bump.
[to Maddie] Your brother's boss is my boo. Your brother and I got off on the wrong foot but he's grown on me. Kid's got a heart of gold. So I don't have to call you "Buckette" or anything do I?
Sir, you're not fine. Your bowel is probably obstructed. The contents of your colostomy bag are backing into your system. You're about to choke on your own waste. You will suffocate and die.
[voice over] If there's one hard thing you learn in this job, is that one way or the other, this day or the next, eventually everything dies. For most people, the only thing worse than loosing someone you love is knowing that one day you will.
Hope is a tricky thing. It keeps you going for a while but at some point if what you're hoping for is never going to happen then it's just holding you back from your life.
You! I needed a husband and a co-parent. And instead all I got was a life alone in Texas with a baby and you on another continent. I needed someone to have my back.
The problem is after thirty years of marriage I can't get thirty seconds of attention from my husband! It's like I'm invisible. But I'm not invisible. I am here, damn it! See me, Norman?!?! [strips naked for everyone to see] See me now?!?!?
[voice over] Romeo and Juliet, Mark Anthony and Cleopatra, Lancelot and Guinevere. Great love stories that started with a bang and ended in tragedy. In the real world, no one's life is that linear. We fall in and out of love. We take it for grant or find it where we least expect it. Some relationships can seem easy from the start and others can be faced with tremendous obstacles. We root for love to conquer all but we also root for a comeback. People who have been knocked down by life and get back up on their feet. Who learned from the mistakes that they've made and grow into better, more complete human beings. So maybe the greatest love stories aren't the ones that end in tragedies. Maybe they're the ones that start with a second chance.