Cliff, Howard and others in “Unfinished Business”

How about we move on to client outreach?

Howard

Jimmy? You still with us?

I'm gonna save you from having to brag: Over two hundred new Sandpiper clients signed over the past three weeks. Well done, Jimmy.

Jimmy

Thank you. Thanks, Cliff. Right now, we're in the process of mapping out the entire Southwest, targeting the largest Sandpiper facilities first: Phoenix, Colorado Springs, Fort Worth, Provo. Ideally, my goal–another two hundred by the end of the month. With this many folks, we have an excellent shot at a solid batch of plaintiffs for the classes in each district.

Excellent! Looking forward to the next report. Onto a stickier wicket, coordinating actions–

Chuck

Sorry, before we move on, I'd like to go back to client outreach just for a moment. Looking over these numbers here, really astonishing results, Jimmy. Incredible. Your last trip to Amarillo, you came back with twenty-two new clients.

Jimmy

Twenty-four.

Chuck

Twenty-four! I'm confused. Um, how many people out there actually responded to our direct mailer?

Jimmy

...One.

Chuck

Oh, right, yeah. A Mrs. Alma May Urbano... but you got twenty four new clients from this one response? That is... wow.

Jimmy

Well, you're welcome. I mean, what, is there a problem?

Chuck

Well, might not some parties—the opposing counsel, for example—see this differential and conclude that there may have been some solicitation involved?

Jimmy

I did not solicit.

Chuck

I'm just wondering how you account for your success, because it will definitely raise eyebrows over at Schweikart & Cokely. [to the room] I'm sorry, but it will. Particularly in a case involving seniors, for whom the ethical guidelines on solicitation were virtually created by the ABA.

Howard

Chuck, I'm sure that— [Chuck hushes him] Jimmy, if you could clear this up, that would be helpful.

Jimmy

I went to Amarillo to confer with a client, and to make sure that we had a solid, good-faith basis for our case there, overall. As many of you are aware, I've visited more than my share of retirement homes. These are close-knit communities, let me tell ya: word gets around real fast. If Dorothy in Phase 2 gets a new Rascal scooter, it's big news.

So these other twenty-three residents, they approached you?

Jimmy

Cliff, they heard the scuttlebutt before I crossed state lines, and I certainly didn't have to go knocking on any doors. And is it any surprise that they wanna speak with a guy who was there to show them they may have money coming their way? I gotta tell ya, with all that in mind: I shoulda done better.

Makes sense. Howard?

Howard

Chuck? We good to move on?

And Chuck, not incidentally, it is absolutely vital that we dot our I's and cross our T's here—invaluable. So, thank you.

Chuck

Well, the price of excellence is eternal vigilance.