Jaeda, Melrose and others in “Unfinished Business”

[to Melrose] You look crazy! [laughs with Eugena]

[to Eugena] This is my look!

[to Melrose] Yes it looks crazy! [Melrose does her makeover photoshoot]

[to Frédéric Fekkai] You have to make it darker!

[to A.J.] Why don't we just change the other part?

[to Frédéric Fekkai] No! I hate this color! Please! [in confessional about her makeover] When I first got my hairstyle I was in complete shock. It's still a little bit too light for my liking and I'm not a smooth girl. I like spikes. [does makeover photoshoot]

Jay Manuel

[to J Alexander about seeing Monique crying out loud] J.! Miss. Monique. Look! Look! Look! Look! Look!

[placing a towel over her head and crying out loud to the hair stylist] Oh my gosh!!!!!! Why?!!!!!!!

[to Jay Manuel about seeing Monique crying out loud] If she wants to cry, then let her cry.

[to Jay Manuel about seeing Monique crying out loud] That's what she said. She said that nobody's ever seen her without her weave.

Jay Manuel

Oh, please! Look at that picture of Tyra on the wall! There's Tyra without her weave on! [later goes with J Alexander to check up on Monique, who is having a meltdown over her makeover in the bathroom] Girl, I am not in the mood for these girls.

[to Monique] Come here, girl.

Jay Manuel

[to Monique] What's the story?

[crying out loud to Jay Manuel and J Alexander] I'm just having a bad day! I can't even sleep 'cause it's like, the alarm's going off and...it's nothing I can't see!

Jay Manuel

[rolling his eyes at Monique] Do you want this career? This is not hard. You are getting a fresh hair weave by a master stylist, and if the alarm's going off, put in earplugs! [takes Monique with J Alexander, later in confessional] To see these young girls who supposedly wanted to be here so badly, to just kind of throw it off, and say, "Ugh! I don't like it!" [Monique does her makeover photoshoot] It just disgusts me, and it makes me not want to be here. [to all the girls] Guys, when you walk into this business, you walk into this business as blank canvases. I wish that when I was 18 or 19, I had people come in and take me to the next level. So, you hate your hair and you're actually being insulting to a master who's been in this business. [to A.J.] No, you were. Just listen for one second!

[to Jay Manuel] Right.

Jay Manuel

[referring to Monique] Miss Thing's crying up there because she got her tracks out and this, and that, and it's like...?! You're insulting our guests, you're insulting Tyra inevitably. I'm, like, over it! I'm just going to go home and sleep!