[voiceover] In order to get a good diagnosis, doctors have to constantly change their perspective. We start by getting the patient's point of view, though they often don't have a clue what's going on. So we look at the patient from every possible angle. We rule things out. We uncover new information, trying to get to what's actually wrong. We're asked for second opinions, hoping we'll see something others might have missed. For the patient, a fresh perspective can mean the difference between living and dying. For the doctor, it can mean you're picking a fight with everyone who got there before you.
“I Saw What I Saw” · Season 6, Episode 6
In this episode: Meredith Grey (3), Derek Shepherd (1), Cristina Yang (1), Arizona Robbins (1), Lexie Grey (1), April Kepner (1)
Are the Mercy West people that bad?
They're everywhere and there are more of them than us, and they're kicking our asses. God, I miss Izzie. We need more 'uses', so get back here.
I have to be discharged first. You want to forge Bailey's signature?
No, that'll get me fired. Ooh, ask one of the new ones to do it. Get them fired.
RReed
They hate us, April. It doesn't matter how good we are, we're gonna fail. Because they were here first and they rule the school, and they hate us.
I'm not gonna let them turn me into someone they hate, I'm easy to like.
RReed
Actually, it takes a while. I hated you at first.
You left him alone? When were you planning...?
I'm.. I'm sorry, I.. I feel like...
No, you don't get to feel anything! Because he's feeling everything, his every nerve is exposed and raw and we have to make him feel worse before he's gonna feel better. So, if you're having feelings, then you need to shut them down. You need to shut them down and talk to him about his future and remind him that he has one, past all of this pain. And if you can't do that, if you can't do your job, then you find someone who can and you send them to me.
Maybe it's not one doctor. Maybe it's too many doctors who don't know each other and who don't trust each other. When I got to that room, it was chaos, because that's the system now: chaos. That has been the system that's been in place since this merger. Your system. I'm saying you should look again at who is responsible."
[voiceover] When we're headed toward an outcome that's too horrible to face, that's when we go looking for a second opinion. And sometimes, the answer we get just confirms our worst fears. But sometimes, it can shed new light on the problem, make you see it in a whole new way. After all the opinions have been heard and every point of view has been considered, you finally find what you were after - the truth. But the truth isn't where it ends, that's just where you begin again with a whole new set of questions.
These quotes come from Wikiquote's Grey's Anatomy pages and are available under the Creative Commons Attribution-ShareAlike License.