Violet Crawley, the Dowager Countess in “Unfinished Business”

[on the phone] Yes, yes. The minister. Well how many Marquesses of Flintshire are there? [to Edith] Is this an instrument of communication or torture? [on the phone again] Hello?! Shrimpie?! Yes, it's Aunt Violet. Yes, very well. And Susan? Oh, good. I won't beat around the bush, dear. Whom might we know on the board of Leeds General Infirmary?