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S1 E15

9-1-1 · Season 1, Episode 15

Maddie and Sue in “Unfinished Business”

[voice-over] We all feel real high but don't tell no one, but it's how we respond that matters.

SSue

Being a 911 dispatcher will be challenging, exhausting and can take an emotional toll. The people who call in are scared, in need and we are their lifeline. But it can also be rewarding. Calling us is probably the scariest moment of their lives, but if we do our jobs right and help arrives in time, if we get a little lucky, then maybe it doesn't have to be the worst moment of their lives.

[...]

Pressure doesn't have to break us down. It can show us who we really are.

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