Brenda: We need them to talk to us, so don't tell them you're from homicide; just say LAPD. When people see you at their door and you say homicide, you lose them and any chance of learning something useful. Ask if anyone else is there, just in case they pass out when they hear the news. I have to stay with a mother once who fainted, slammed her head on a coffee table and I was stuck waiting for an ambulance with a bleeding, unconscious woman. Answer any question they have with another question. We need to find out if they saw their son, might even tell us something about their relationship with him. Maybe even who he hangs out with. How you say it is up to you. Once you tell them, watch closely. How they react, what's the first thing they think of? Now get ready. You're about to become the main character in the story of someone's worst day ever.
Brenda : We need them to talk to us, so don't tell them you're from homicide; just say LAPD. When people see you at their door and you say homicide, you lose them and any chance of learning something useful. Ask if anyone else is there, just in case they pass out when they hear the news. I have to stay with a mother once who fainted, slammed her head on a coffee table and I was stuck waiting for an ambulance with a bleeding, unconscious woman. Answer any question they have with another question. We need to find out if they saw their son, might even tell us something about their relationship with him. Maybe even who he hangs out with. How you say it is up to you. Once you tell them, watch closely. How they react, what's the first thing they think of? Now get ready. You're about to become the main character in the story of someone's worst day ever .
http://www.tv-quotes.com/shows/the-closer/quote_1229.html
